eaHELP (now Belay) has been in business since 2010 with a focus on matching virtual assistants to corporate executives and small business owners.
eaHELP virtual assistants provide support to clients across the United States, and the company has received outstanding reviews from employees and from clients.
What is eaHELP?
I’m always on the lookout for real work from home jobs, so I’ve known about eaHELP for a few years, but I was pleasantly surprised by a few things I found while writing this post for you.
1. eaHELP contracts with professionals other than VAs. As of the date of this post, they are actively recruiting a Virtual Bookkeeper and a Virtual Webmaster.
2. eaHELP’s president is actually the very first virtual assistant that the company hired! A company that promotes their first VA to president is likely very in tune with what their virtual assistants need, and what motivates them.
3. The company has a set of core values that seems to drive everything that they do. It’s been my experience that companies that have published values that they actually adhere to are excellent places to work and do business with.
Virtual Assistants
As a Belay virtual assistant, you will be an independent contractor who is carefully matched with a client, and you are expected to have the knowledge to handle the client’s tasks.
This is not the company for you if you are just getting started and you want to become a virtual assistant, but they welcome candidates with prior experience.
Virtual Assistants are expected to be able to support senior-level managers. Your responsibilities may include calendar management, research, project management, and various other administrative tasks.
How Much Do Belay Virtual Assistants Make?
According to information provided by VAs on Glassdoor, you can expect to earn up to $20 per hour, but average pay is likely $17 per hour.
Scheduling
Virtual assistants must be available Monday through Friday during business hours, and be able to dedicate at least 20 hours per week.
Your scheduled hours and days will be negotiated with each client you work for, and could vary.
Qualifications
Key qualifications from the job posting:
- Bachelor’s Degree and experience working remotely preferred.
- Available daily (Mon-Fri) during business hours, and able to dedicate at least 20 hours/week.
- At least five years’ experience in an administrative support role.
- In-home office setup including: Mac or PC Computer (including webcam) with minimum 1.0ghz dual core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint).
- A fast and reliable internet connection.
- Smartphone with email capabilities.
- Designated professional, quiet space.
You must have exceptional soft skills, too, such as self-motivation, ability to multi-task, and ability to respond appropriately in various situations.
Application Process
If you choose to apply for the virtual assistant position, according to every review that addressed it, it will be a multi-step process, including questionnaires, surveys, skills assessments, video interviews, reference checks, and projects and/or tests that must be completed.
The shortest time cited was 18 days, and the longest was a month from application to hire.
If you’ve worked with eaHelp/Belay, or if you’ve applied, please share your experience in comments.
Updated: August 2019
