Are you looking for a full-time job from home? You could be a Best Buy Online Support Chat Agent!
If you enjoy technology and providing customer service, then the Online Support Chat Agent might be perfect for you!
What does the Best Buy Online Support Chat Agent do?
This is an entry-level technical support position working as a Best Buy Geek Squad Agent. You will assist customers with repairing their computers and mobile devices. Your job will be to “set-up, connect, troubleshoot, and fix glitches.”
From the job description:
Be the first line of help at GeekSquad.com by becoming a Chat Agent. These Agents troubleshoot a variety of products with customers, run diagnostic tools, and help customers get the right solution to their question/problem. This person would facilitate the initial interaction when a client connects to Geek Squad Online Support through the chat portal.
Best Buy requires at least a year of experience troubleshooting and diagnosing Microsoft, Apple, and mobile device operating system issues. They also require that candidates have a minimum of a year of customer service experience and working in a sales environment.
If you have two or more years of experience with Microsoft and you’re bilingual (the job post does not state any preferred second language), you might increase your chances of getting the job.
Other than California, Washington, Alaska and Puerto Rico, Best Buy is accepting applicants nationwide!
Please note that though “chat agent” is part of the position title, the job description indicates that some phone work is involved.
You must be able to work at least 35 hours a week on a flexible schedule, including days, evenings, weekends, and holidays.
It appears that Best Buy might hire for this position periodically. Prior to this job posting, the most recent time I saw this position advertised was in June 2016, but it was for night/overnight only.
Apply for the position here, and good luck!
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