Want to work from home but you don’t want to take calls?
You can get work from home chat jobs as a sales agent, customer service representative, live chat adviser, or even an email support agent with one the companies below!
Keep in mind that companies may not always have open positions, so check with their sites often.
Work From Home Chat Jobs
1. Needle
Needle hires at home chat reps to provide product expertise for several leading internet retail providers.
Needlers chat online with customers to help navigate them to the right products. If you love shopping and love to work at home, this is a great opportunity.
You’ll set your own schedule and receive compensation in points that you can exchange for products.
2. OutPLEX (formerly Talk2Rep)
OutPLEX is one of the largest customer relationship companies in the industry. As a Sales Chat Agent, you will be chatting with customers of one of the top telecommunications companies in the nation. Read the Talk2Rep review.
3. Site5
Site5 is a web hosting and website solutions center providing management and building solutions for websites. As a live chat customer service specialist, you will need familiarity with various email, FTP, and website services and applications.
Site5 does not appear to list their job openings on their site. Contact them for more information.
4. Support.com
Support.com provides cloud-based software and services for technology support. Remote Service Technicians are hired as benefits eligible employees.
5. Apple
Apple hires at-home chat advisers to answer customer questions regarding products.
You’ll receive benefits and discounts and the opportunity to expand your career with Apple. Best of all, they’ll provide you with an iMac so you can work at home with ease!
6. Presto Experts
Presto Experts connects businesses and individuals with experts from around in the world to help assist with any questions or problems they have. They have experts in several industries including business, technology, health, education and counseling.
To become a chat expert, create an online profile listing your qualifications and specialties so people can find you to seek out advice and support via chat, voice, or email.
7. Arise
Want a flexible home chat job working for some of the world’s leading Fortune 500 companies? Arise lets you start your own home-based mini-call center providing sales, customer service, and technical support across several industries.
If you don’t already have a home business, you can work with one of the thousands of companies already partnered with Arise.
Some of Arise’s clients provide work from home chat jobs, such as Walgreens.
8. SiteStaff
SiteStaff provides real time online support. As a Chat Host you’ll meet and greet website visitors, assist them with page navigation, and answer questions all from the comfort of your home. SiteStaff offers flexible positions.
9. Uber
Uber connects customers to a ride at the tap of a button. Uber hires full-time remote community support representatives to support customers via email. According to my research, pay is around $14 or $15 per hour.
10. Capital Typing
Capital Typing provides outsourcing services and virtual office support. You’ll work at home as an online customer support representative assisting clients via email and live chat. Contact Capital Typing for job opportunities.
11. OkCupid
OkCupid is an online dating service. They hire customer care representatives to provide email support to customers.
12. Sutherland
Sutherland is a business process company that is well-known for hiring home-based employees. They hire customer service representatives, including online chat support agents.
13. TTEC
With the TTEC@Home program, you can work from home in the U.S. and Canada supporting customers with their service and technical needs. Make sure the sign-up for TTEC job alerts.
14. The Chat Shop
The Chat Shop hires native-level English speakers as live chat agents for sales, support, and off-hours customer service. This company hires in the United Kingdom and some U.S. states.
Conclusion
Work from home chat jobs can sometimes be difficult to find, but they are out there. Hopefully, the list above will help you get started!
Do you have experience with live chat jobs? Let me know in comments if I’ve missed any companies providing work from home chat jobs.
Updated: August 2019
is there any available chat support you can offer in the Philippines?
You can search for jobs in the Philippines using the resources here – https://www.realhomejobsnow.com/global-work-from-home-jobs/
Am looking for online chat job from South Africa
Hi
Could someone give me a link to a site who offers home chat support jobs for me? I’m all the way from here in the Philippines. Thank you!
I have experience in live chating and I want to found where else I can earn money. I live in Serbia and many sites dont accept my region, can someone help to found job as chat agenst.
Maja, I have the same problem, and I am a native English speaker from the USA, it seems that Serbia is still uncharted territory for many companies.
I wish you luck in your search, ako bog da bici bolje.
Lazar869@gmail.com pise mi emajl ako hoces,
Needle does NOT pay any cash compensation. You strictly earn points. You can trade points in for items through Needle or you can use your points for a Visa Cash card. You have to earn 72,000 points for the lowest Visa option which is $300.
This post was originally published a little over a year ago when, according to Needle’s site, they did pay cash plus points. Thanks for the update!
Yes, I’ve been actively searching for a place I can work with from my home.
I would much rather have a Chat Agent <,< It's hard to find really.
Anyone else have any luck finding chat support or email support positions in Texas?
I am a US citizen that lives in Peru and looking for a chat support job that i can work from here. I use to work for arise and did chat support for apple when i was in the states. Can you please lead me in the right direction. thank you in advance. 🙂 Aisha
Hi, Aisha! If you haven’t already, take a look at Global Work From Home Jobs. Hopefully some of the companies and resources will give you options from Peru.
Yeah I live in Ecuador and Im from california. I have the same problem.
There are couple more companies for Canadians like Marketlinc and Advanis, which offer different work from home positions.
Hi, Noor. Advanis is already on the list for Canadian work at home jobs, but I will definitely take a look at MarketLinc. Thanks for the lead!
Hi, clicking on this link gives me an error page. I am very much interested in live chat agent or e-mail support jobs in Canada. Thanks.
Thanks for bringing this to my attention! Links are updated.
Is there anything for Canada? I’m Canadian and i’m having the hardest time trying to find anything work from home, seems like all the best opportunities are in the U.S. and i can’t apply, if you could send me a link or advice as to where to look i’d be very grateful. Thank you:)
Nathalie, there are definitely work from home jobs in Canada! You can also try my post about global work from home jobs, and I sometimes post opportunities in Canada on the job leads page as well. Good luck!
How do I apply for Capital Typing? I cannot find an application anywhere on their website.
Hi, Amber. Call Capital Typing (their telephone number is at the top of the home page) and press option 3 to leave a message for employment opportunities. You can also send an email via their contact page.
Thanks for the work-at-home opportunities:-)
Keep up the good work!
Thank you Max!
I wanted to let you know that Dealertrack is no longer hiring for chat support, as they are eliminating that department effective 3/31/16. (I’m a Sr. Managed Chatter for the company).
Thanks so much for letting me know, Jennifer.
You’re welcome!